In a recent post on luisrocks.com called “Fighting Cognitive Dissonance one Customer at a Time” Louis makes a point that follow-up one of the most critical tools to ensure your consumers remain happy after a sale. At first this lesson my appear to apply primarily to traditional selling and customer relationships I think the [...]
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In a recent article called “The Light Bulb Showdown” on The Simple Dollar blog there was an analysis of the best deal between LED, CFL, and incandescent light bulbs. While this may not be the most exciting discussion it is noteworthy because it happens to be one of the easiest ways for consumers to [...]
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Over the past couple year’s career changes have made me a much more mobile professional and as such I have become heavily reliant on my laptop, wireless, mobile internet, and Blackberry. I have also shifted my work, reading, and communications patterns over time to become more efficient and effective in my personal and professional [...]