Management
Microsoft Office 2010 Initial Impressions
Last week I finally decided to try Office 2010 and while this isn’t a complete review I thought I would provide my initial impressions. I installed the software on my primary computer with an expectation of seeing how difficult it would be to transition from Microsoft Office 2007 to Microsoft Office 2010—this is a working [...]
Marketing Premium Goods
Image via Wikipedia In Seth Godin’s blog post entitled “Luxury vs. premium” he defines the difference between luxury and premium goods were at their core “Luxury goods are organized waste” and “Premium goods…are expensive variants of commodity goods.” With a premium good you get better performance while with a luxury good you are primarily getting [...]
Using Twitter and Other Social Media Tools to Engage B2B Consumers
Image by lawtonchiles via Flickr I recently asked my Twitter community how to make the tool relevant in a business to business exchange since business purchasers don’t always have the same passion for your service as a consumer may. Among the great responses I received were a couple stand outs. First @MarkBonham pointed out that [...]
Follow-up Ensures Customer Satisfaction Even If You’re Not a Salesman
In a recent post on luisrocks.com called “Fighting Cognitive Dissonance one Customer at a Time” Louis makes a point that follow-up one of the most critical tools to ensure your consumers remain happy after a sale. At first this lesson my appear to apply primarily to traditional selling and customer relationships I think the [...]
Tactics to Save IT Jobs in Tough Times
In a recent CIO.com article entitled “Why IT Leaders Shouldn’t Cut Staff” the Denise Dubie discussed the impact of loosing embedded knowledge and skill. While I agree with Denise that this is a significant risk I also believe that CIO and other IT executives need to be creative in trying times express the [...]
Why I Don’t Make New Year Resolutions
As the calendar flips from 2008 to 2009 and I am reading numerous blog posts on New Year’s Resolutions I am reminded why I don’t make them. You will notice most people make resolutions like: Lose weight Save more money/spend less money Read more books Connect with more people As the clock ticks from 11:59 [...]
First Movers Advantage is Only Valuable for Competent Movers
Today Seth Godin published a post that considers first mover advantage and while it is an old concept he makes an interesting distinction by using the term “first competent mover.” It is important to keep in mind that first movers only maintain advantage if they are competent and will willing to retain the advantage. [...]
Four Tools Technologists Need to Remain Effective
Image via Wikipedia In a recent survey of technology workers that allowed 330 respondents to choose their four most critical tools to ensure productivity from a list of eight: Laptop Desktop PC VPN access Mobile Phone Blackberry Desk Phone Video Conferencing Assigned desk The results were interesting because the priorities were listed as: Laptop (88%) [...]
Review – Easier, Simpler, Faster: Systems Strategy for Lean IT
Easier, Simpler, Smarter, Faster: Systems Strategy for Lean IT is one of the few books I have found addressing lean implementation and Information Technology. It is a reasonable quick read by Jean Cunningham (co-author of Real Numbers) and Duane Jones that covers a number of topics regarding the impact of lean on business systems including: [...]
Review: The Myth of Multitasking
The Myth of Multitasking by Dave Crenshaw is a quick read that I was able to complete in a little more than an hour commuter flight. While I found the premise interesting I found that it was a bit light on content and certainly not worth the price I paid for the book. Essentially [...]
